Testimonials

Thanks to our incredibly generous donors and the hard work of our trustees, we were delighted to open our very first Malcolm Hart Quiet Room at Hamersmith Hospital's ICU in August 2021.

 

We have already received an avalanche of positive feedback on how we are making a difference: to families, patients & nurses alike...

"I’ve been meaning to message you for a while to say thank you for the family room at Hammersmith Hospital.

 

It was greatly appreciated by myself and my family whilst my husband was in ICU.

I slept in it, my kids watched their iPads in it, I’ve spent many hours waiting in it and I thought you would like to know that it is being used and appreciated everyday.

 

My husband was in ICU for 8 weeks and because of the absolute incredible care he is now home."

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"On the first day of visiting my husband in ICU I sat outside in the waiting area feeling terrified about what I was about to encounter.

 

Whilst sitting in the chair my eyes were drawn to a plaque on the wall. I remember thinking what a lovely looking man and what a lovely smile. I got up to read the text which explained your story. It made me feel less alone.

 

On my second visit, the doctors wanted to meet with me to discuss my husband's diagnosis. This was meant to happen in the ICU ward, at my husbands bedside. I was feeling very emotional and remembered the quiet and  comfortable space I had sat in the night before. I asked the doctors if we could meet there instead.

 

 Sitting in the quiet room with a doctor allowed me to privately ask questions and openly shed tears.

 

When I was reflecting on everything I had gone through during that horrific 5 day period I thought again of the plaque I read on the wall; which led me to look you up on the internet. I am writing this to say thank you to your Foundation for creating that quiet and comfortable space.

 

I can’t articulate how it made a difference but I know it did make a difference. The comfort, the quietness, the privacy, the reflection … and the connection I felt through Malcolm’s story. I am deeply sorry for your loss but thank you for what you are doing. It is and will continue to make a difference to people like me who are experiencing anxiety, trauma, grief. "